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How to Contact Auto Genius Support

Support email

Email success@autogenius.io for help from the Auto Genius support team.

Checking on an existing request

If you have already submitted a request, email success@autogenius.io and include your ticket reference so the team can confirm its status.

You can also visit your personalized support inbox here and use the email provided on the ticket to view the status of your request.

What to include

  • Your name and dealership or site domain

  • The ticket reference, if you have one

  • A short description of the issue

  • Page URLs, screenshots, and console errors if relevant

  • When to Contact Support

  • When to Escalate to Support