Service Integrations

Overview

Service integrations let shoppers schedule service appointments from your Marketplace site.

Marketplace supports:

• Built-in service scheduling forms
• External service scheduling portals routed per location

Built-in service scheduling

When service scheduling is enabled, Marketplace can provide internal service scheduling flows.

These flows can be used:

• From location pages
• From service-related CTAs across the site

External service scheduling portals (per location)

A location can be configured with an external service scheduling URL.

When an external URL is present:

• Service scheduling CTAs route directly to your external portal.

When an external URL is not present:

• Service scheduling CTAs can fall back to the built-in Marketplace form flow.

This allows different locations to use different scheduling experiences.

What you should prepare

To configure service integrations, you typically provide:

• Whether you want internal forms, external portals, or a mix
• Service scheduling portal URLs for each location
• Any provider requirements

What to review after setup

After service scheduling is enabled, review:

• Schedule service CTAs on location pages
• Any vehicle-specific scheduling paths if your site uses them
• Confirmation and lead routing
• Mobile behavior