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When to Refresh / Clear Cache

Refreshing or clearing cache can be useful during troubleshooting, but it should be used thoughtfully.

When a refresh helps

  • A script was recently installed or moved
  • A recent site publish changed templates or tags

When clearing cache helps

  • You are testing after large changes and want a clean load
  • You suspect a cached script or asset is masking the current behavior

Important notes

  • Clearing cache changes test conditions and can make a page look slower for that one run.
  • Many real shoppers will have some level of caching in normal browsing.

If you are measuring success, focus on trends and real user experience metrics rather than relying on cache-cleared tests.

Public reference

Chrome: Clear cache and hard reload

  • Why Google PageSpeed Scores Fluctuate
  • Reading Trends vs One-Time Scores
  • Basic Troubleshooting Checklist